What Is a Holiday
A Holiday represents a full-day closure for a location. When a holiday is configured:- The location is treated as closed for the entire day
- Normal operating hours are overridden
- New appointments cannot be scheduled on that date
How Holidays Fit into Scheduling
Holidays apply at the location level and affect all docks, zones, and equipment at that facility. Scheduling precedence is evaluated in the following order:- Holidays (full-day closures)
- Location operating hours
- Maintenance windows
- Zone, dock, and equipment constraints
How to Add a Holiday
Only administrators can manage holidays. To add a holiday:- Navigate to Holidays for a location
- Enter a holiday name
- Select the date
- (Optional) Enable Annual holiday
- Click Add holiday
Annual Holidays
Annual holidays repeat every year on the same month and day. Use annual holidays for:- Public holidays (e.g. Christmas, New Year’s Day)
- Company-wide closures
Time Zone Behavior
Holidays are evaluated using the location’s time zone.Holiday dates are treated as full, location-local days regardless of user time zone.
Viewing and Managing Holidays
Configured holidays are listed chronologically and can be filtered by year. Administrators can:- Edit an existing holiday
- Delete a holiday
Holidays vs Maintenance Windows
While both holidays and maintenance affect availability, they serve different purposes:- Holidays – Full-day closures that override operating hours
- Maintenance windows – Time-bound downtime that may apply to a location, zone, or door
Best Practices
- Use annual holidays for recurring public or company-wide closures
- Avoid using maintenance windows for full-day closures
- Review holidays annually to ensure accuracy
- Communicate holiday closures to carriers in advance

